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> Common questions and their answers (revision 1257)
@ 26th December 2005 - 05:16 / FAQ / CommonQuestions,1257 
Does eMule Plus contain spyware or adware?
No. eMule Plus is open source and has no business model. It's free and will always remain free.

How can I patch my Windows XP SP2 TCPIP.SYS to allow more half open connections?
You should download the last xp-AntiSpy that has a feature to patch the library to allow more connections. Before SP2 there was no limit for such connections, but it might be better instead of removing the limit to use a big number like 4096.
Beware that regular updates can and will revert this change so it's wise to check every once in a while that the limit wasn't reverted back. It could be that after an update you will need a new version of xp-AntiSpy. Please check their site when you have problems patching TCPIP.SYS.

What is eMule's download ratio? eDonkey 2000 was 1:4, but eMule?
1:3 for less than 4KB/s upload limit.
1:4 for less than 10KB/s and more than 4KB/s upload limit.
Unlimited for more than 10KB/s.

If I'm connected to a certain server and I double-click on another server, do I stay connected to the old server and the new one also?
You will first be disconnected from a server before trying another connection attempt. If you try to connect to the currently connected server you will receive a message and the operation will be cancelled.

I have a LowID, what does it mean?
A low ID means that other clients can't connect directly to yours, but through the server. Connections between two low ID clients aren't possible and low ID clients have less possibilities of connecting to popular servers because they have a limited number of slots for this type of connections. Anyway low ID clients can transfer both sides by communicating with other clients through the server. Firewalled or proxied clients are mostly low ID ones. Sometimes you can receive a low ID because the server was busy to process and check your connection request (disconnecting and reconnecting after a couple of minutes should solve this problem).

Why do I have LowID after upgrading to the new version? I used to have HighID before...
Your firewall has detected the change and is treating the new version as a completely different application. To fix this issue, open your firewall's configuration and delete the access rule for the previous version of emule.exe. If you know how to, create the rule for the new version, allowing it unrestricted access. Or just start the new version and when the firewall asks you whether or not emule.exe should be allowed to connect to the internet, answer 'Yes' and 'Always use this action'.

Clicking links on ed2k link sites doesn't work. It just pops up a window saying its not associated with any program or gives an error, what can I do?
Click the "ed2k Links" button in the General tab from Preferences.
If it still doesn't work try the following:
1. Click Start -> Run
2. Type regedit
3. Find the pathway "HKEY_CLASSES_ROOT\ed2k"
4. Delete this key
5. Open preferences (button should be enabled again) and click it
If you don't have Internet Explorer (or any IE based browser like MyIE2) additional steps are needed...
QUOTE("For Opera Browsers")
If you attempt to open an address using a protocol which is not recognized or supported by Opera, you will see the following error message: "The address type is unknown or unsupported". Even though Opera cannot handle this protocol itself, it is possible to tell Opera to pass the URL on to the program which is set to be the default application for this protocol in Windows.
In Opera 7.5, go to "Tools -> Preferences -> Programs and paths" (in Opera 7.2x, "File -> Preferences -> Programs and paths") and click the "Add" button under "Protocols". This will open a dialog box called "Protocols". Now, simply enter the protocol in the "Protocol" field without a colon or slashes (for example, you can enter "ed2k", but not "ed2k:" or "ed2k://"), and either set Opera to use the system default application to handle this protocol, or specify one in the "Open with other application" field.

QUOTE("For Mozilla 1.7/Firefox 0.9 and above")
NOTE: Mozex doesn't work anymore with these new versions. There is an alternate method that works with both of them:
1. Remove Mozex (if it was already installed)
2. Write "about:config" in the browser address bar and hit enter
3. A configuration list will be shown. Right click on the list, select "New", then "Boolean"; write "network.protocol-handler.external.ed2k" as Preference Name and "true" as Value.
4. Again, right click, select "New" and "String"; write "network.protocol-handler.app.ed2k" as Preference Name and "C:\Program Files\Mozilla Firefox\firefox.exe" (or the path where the program is installed in your system) as Value.

QUOTE("For Mozilla 1.6/Firefox 0.8 and below")
Go to Mozex and install the last plugin release. Restart Mozilla and go to Edit -> Preferences -> Mozex -> ED2K and set it to "C:\Program Files\Mozilla\mozilla.exe %r" (or the path where the program is installed in your system). In Firefox 0.8 you will have to go to "Edit -> Preferences -> Extensions -> Mozex -> Options -> ED2K".

What is Community Sharing?
Users whose usernames contain the string you defined in the Community Sharing settings are given slightly higher priorities in the upload queue. Do not enable this unless you know what you're doing.

How can I create a Community?
You must tell users in your community to add to their nick a tag (it has to be the first tag of all). This tag is the name of the community between brackets ( i.e.: [COMMUNITY] ). Then they should enable the feature Community Sharing and add that tag WITHOUT the brackets to it ( i.e.: COMMUNITY ). This way you will give a 1.5x increase in the queue score for users using the tag.

What are the upload file priority modifiers?
File priority is one of the base values used to build the score for every user in your queue. File priority modifiers: Release (for a complete file) 10x, Release (for a downloading file) 5x, High 2x, Normal 1x, Low 0.5x, Very Low 0.2x.

What is the "Max Connections In 5 Sec" setting?
That setting determines the maximum number of concurrent connections eMule Plus is allowed to make in 5 seconds. The default setting is 100. Increase it only if you have a fast computer/connection and have no problems with routers, etc. You may want to decrease it (to 20, for example) if you see signs of eMule Plus creating too many connections, like when you have problems surfing the net while eMule Plus is running.

Does eMule Plus always download the rarest chunk?
Yes. It makes use of Vorlost's and eklmn rarest-chunk algorithm (aka as ICR, Intelligent Chunk Recognition) which is an improvement over the one implemented in official eMule builds. Anyway we can't avoid downloading most spread chunks first as they are much more available than the others.

Under the priority column some QR: 123 legends appears, what's that? / Why I have red, green or blue values in the priority column?
QR: Queue Rating. The position in the source's queue you have, that means how many other users are before you in the remote user's queue. Queue progress is also shown with color coding (green: progress in the queue, red: regression in the queue, blue: same position as before) and information about how much positions were gained or lost after a source status check.

What do these numbers mean in the Sources column of the download list?
Sometimes there are three values displayed in the Sources column (e.g. 420/500 (3)). They are the number of sources with useful chunks, the total number of sources available and the number of sources transferring data to you at this moment. There can be an additional value displayed (400/500+24 (3)) representing a number of A4AF sources (if you have 'Show A4AF filename on each source' enabled in Preferences->General->Window (Lists)).

What do those numbers mean in the Parts column in upload window?
The parts column shows a value like '3/5 (0)' meaning, first the number of chunks a remote client has, second the total number of file chunks and in brackets the chunk that is requesting from you. Numbering starts from zero, so you have chunk0, chunk1 ... chunk4 for this example.

Do the priority settings affect your download speeds?
Download priority helps you prioritize the sources search, the start of a paused file or the allocation of more bandwidth. You won't get directly more speed because of a high priority but more sources and free bandwidth (that could end in a visible gain of speed).

I got a crash, then a dump. Now what?
The dump files will be used by developers to investigate where the problem was at the time of the crash (not all dumps will be useful). Files must be sent to eMulePlus@yahoo.com.sg after compressing them in ZIP/RAR format. Tell us which version you were using in the subject/body of the email. Please do not send other MODs dump files.

Some Sources are in grey in the download list. What does it mean?
When a source has been requested for another file as well (A4AF), the source is marked with gray. The other requested filename can be shown by setting this option in preferences.

Some Files are in grey in the download list. What does it mean?
When a file is paused or stopped it is highlighted with gray. You can enable/disable this behavior in "Preferences->Window (Lists)->Show paused files in gray".

What do these rate and score columns mean in the waiting queue?
When a client enters your queue he is assigned with a starting value of 100. This value is modified by some factors (file priority, friendship, credits earned, rare file ratio, small file ratio) and determines the priority the client has to start downloading when an upload slot (or trickle slot) becomes available. Higher values are the ones that will enter your upload queue first. The score column is calculated with the same modifiers used by the rating, but being based on the time the client was waiting in your queue.

Why do I have an upload slot with a huge speeds and the rest with near to 0 speeds?
Since version 1a eMule Plus is using zz's upload system with Full and Trickle upload slots. The goal of this system is to:
- Only keep as many upload slots open as necessary to fill upload bandwidth. All these open slots are given as much bandwidth as they can handle.
- Keep a few trickle uploads open, ready to go, if one or more of the active uploads quits or times out. These trickle uploads can immediately be activated to use the free bandwidth.
- A fully active upload slot can be downgraded to a trickle upload if the slots above it wants more bandwidth. The uploads slots are prioritized so that the longer the upload time the higher its priority. A slot with higher priority will get the bandwidth from a slot with lower priority, if it can use it. If a slot suddenly demands a lot of bandwidth many of the other slots can be downgraded to trickle uploads. So there can be more than a few trickle uploads open at the same time. As soon as some of the transfers completes the total number of slots will decrease.

What is the 'Download from all A4AF sources' command for in the right-click menu over a downloading file?
The edonkey protocol allows only 1 transfer per client. When you download 2 files, file A and file B, and there is one user who has both files, you can only download one file at a time. The other file shows A4AF (Asked For Another File) on this particular source (user). If you want to download from all sources (take over all sources), you can choose 'download from all A4AF sources' on file A. File B will lose all the shared sources (A4AF sources will appear instead). If you choose 'download from all A4AF sources (Auto)', all future A4AF will be taken over too, but this can be made for only one file.

I'm not uploading to anyone after a new installation, what is happening?
You must share at least one full file because recently started downloads won't be shared until you have at least a full chunk. Sharing a complete file is always a good idea. Also, if you use a software firewall that needs applications to be certified before traffic is allowed you should add eMule Plus executable again, and sometimes even after changing versions.

Why even with the zz's upload system some users don't transfer a full chunk from me?
There could be different reasons. Like for example that another client is set too close to its physical upload limit, that there was a genuine network glitch between you and him, or, for example, that you were put on upload when the other clients were unable to accept all the allocated bandwidth for some time, but then they got better and your slot isn't needed - so you're put back on queue - but at the top of it, so that you're basically next in line again, only you've gained some kilobytes.

Which player is better for previewing?
Windows Media Player is not intended for PART previewing, as well as most media players. We recommend you use Gabest Media Player Classic ( http://gabest.org/) or VideoLAN Client ( http://www.videolan.org/) instead. If you don't want to use them you should enable 'Create backup to preview' in preferences, and be warned that not always the files will play. If you use one of them (part enabled players) you can enable the option "Player supports small blocks". Beware that not all players support this feature.

When I look inside the temporary folder it shows that the .part file that I'm downloading is 680MB so it seems that it is downloaded completely, but inside eMule Plus it shows that I have 50MB and it is still downloading. What does this mean, is the file downloaded or not?
The full size of the file is used for the .part file when you download the last chunk. If you used Preallocation feature you will have also this outcome. If your system uses NTFS, you can compress your temporary folder so it will minimize this space hogging but while the download advances you will eventually need the space.

Save/Load Sources, How does it work?
With this feature you can store sources that can't be contacted at the moment of adding them to the queue or to keep them when the client is closed for later usage. During a client restart stored sources are contacted up to 2 more times until they are discarded. Sources are kept up to two days, that meaning that if you close your client for more than two days your stored sources will be discarded when you start your client. This is to prevent asking sources which will have different IP. Sources are always saved but take in account the expiration days.

I'm having double entries for each shared file, where is the problem?
If you have Incoming directory listed in the shareddir.dat file (when it isn't needed), this behaviour should be expected. Remove Incoming entry from that file to solve the problem.

How can I add files to categories?
As simply as dragging selected files and dropping them into the desired category tab (a category can be created using context menu All->Add category). There is also a file context menu option. Besides that files can be added to the categories by means of auto assignment category feature when user-defined patterns are used to assign files to the appropriate categories.

How can I compile the source code?
Building from CVS

Why after I add a file sources are not available for some minutes?
With new server policies, clients should be conservative while asking for sources. Because of that now sources are quantified and source requests are done every 5 minutes so you won't be banned.

Why doesn't Initialize fix an erroneous file?
Files get the erroneous state because of a problem (i.e. disk space), and so this problem should be fixed before using this feature. If not, the file will be set to erroneous again. It could happen that even after the problem is solved the Initialize feature doesn't work. You will have to restart client in this cases.

I want to clean my search history, how can I?
In order to completely clear the search history, simply press 'Ctrl + Del' while in search name edit box. You can also delete the AC_SearchStrings.dat file in eMule Plus Config folder while the client is not running.

How can I sort sources while they are expanded instead of files?
Use the Ctrl key over the download list while clicking column headers to sort sources.

My Firewall reports outgoing connections on port 25 (smtp), why?
Nothing to worry. There is obviously another client that runs his ed2k client on port 25, usually because of restrictions from his ISP as mail ports are seldom throttled. You can set your eMule to any port you like. It's not a law that port 25 is always SMTP, it's only usual behaviour. So you will see other known applications ports being used like IMAP, PPTP, FTP. This is because your firewall software doesn't inspect the packet, but just the destination port (not useful).

What do the file name colors in the Search window mean?
This indicates the number of sources available for the file. The bluer the text, the more servers have sources available (up to about 13 - after that the text doesn't get any bluer) The blue is mixed with whatever you've chosen for your window text color (usually black). So black = no sources and blue = 13+ servers with sources. The same is true for files you are already downloading, but red is used instead of blue (dark red may look brown on your machine). Green indicates that you have already downloaded the file and Orange that the file was downloaded before, but currently not being shared.

What is the meaning of Last Seen Complete column in the Search list?
Servers can report when they saw a complete source last time. This information can be very helpful during file selection as it shows the risk of staying with incomplete file.
The meaning is the following:
- no information means that a complete source is available right now
- date shows exact date when servers saw complete source last time
- 'never' means servers have never seen a complete source

How can I search for a file on servers using file hash?
Enter ed2k::<hash>, ed2k:<size>:<hash> or a complete ed2k link into Name edit box on the search page and press Start.

What is Related Files Search?
A related search gives the files that are the most published by the clients who share the given file. It can be used to detect related (companion) files, but also anomalies in files distribution.
This feature helps to find companion files -- let's assume that you have one file from some set of files, related files search may help to find other files from the corresponding set.
To perform related searches:
1) Type related::<hash> or related:<size>:<hash> in Name edit box and start a search (other search fields can be also used to reduce the number of results);
2) Right-click a file in the search list and select Find related files (it will start search using related::<hash> criterion -- other search fields are not used).
Note 1: the feature is available starting from server version 17.5.
Note 2: the feature works only for server type search (on the server client is connected to).

How can I search for multiple file extensions?
Enter multiple extensions separated by commas into Extension edit box on the search page, for example, zip,rar,cbz,cbr. To do an exclusive search by multiple file extensions use ! operator, for example, !wme,!wma.

Why did I get blacklisted by a server?
Depending on how you look at things being blacklisted is a good thing and a bad thing. Why it's bad... it limits the number of downloads (but not much though). Why it's good?... it stops excessive strain placed onto the servers, which is better for everyone. If you happen to be blacklisted don't worry, its only temporary so as long as you don't do it again you won't get blacklisted again. Check the server log to find out whether you have been blacklisted or not.
You got blacklisted because of:
- To many simultaneous downloads: more than 20/30 downloading files depending on the server.
- Too many shared files: you should look into the soft/hard server file limits on serverlist to know the allowed number of shared files.
- Jumping to multiple servers in a short time: the UDP search feature will find the sources for you without the need to do this, just be patient.
- Searching: try using an ed2k indexing site for the files you're looking for. Alternatively search through one of the sites in the drop list (Filedonkey).
- Stopping and resuming your files multiple times: this will only spend credits from your server connection and won't bring more sources.
More information about blacklisting can be found in Common Topics.

Is there any way to disable sharing?
We don't know your circumstances, but there will be no way in eMule Plus to disable sharing. Feature request for this will be automatically denied. The ed2k network was built over one of its features that is forced sharing. We believe is one of the factors that made the network a success.

What server is the best for my files?
In short it doesn't matter. UDP search feature will bring sources from other servers after some time without needing to be connected to all of them. And also with source exchange available you won't need much servers after the first sources are received.

I got a message saying I'm leeching, that I don't understand p2p or sharing or that I was banned. What does it mean?
Unless you are using a leeching mod client, it's just a mistake, and you can safely ignore it. Most leeching clients steal userhashes like yours so they can make use of your credits, and certain mods will confuse your client sometimes as the mod doing the stealing. There's not much you can do, just ignore it or filter out any future messages in preferences.

I'm a new user and when starting eMule Plus it slows down my computer for a long time, what's up?
If you are sharing a lot of files, it's probably that eMule Plus is hashing them (generating a unique ID for each one) which can take a while depending on the number of files, size of them, and your computer speed. If it's still slow after an hour or so, then report it, but it is quite normal for it to be slow for a while on the first start. Try reducing hash priority to idle or even low to get a more responsive computer.

In my log an event says a part was corrupted. Does this mean I have to delete it and try again?
No, just let eMule Plus do the work for you. It will just re-download the part that is corrupt again the needed number of times until it's ok.

Transferred amount is more than the filesize, why?
The transferred amount is the amount of data received for that file. This includes corrupted data and non-requested data, sent by remote clients, which have been discarded. The completed column represents the usable data including non-corrupted parts and the gained because of compression.

Can I view my credits?
Since credits are not global but varies depending on each client you uploaded to, it is not possible (we're pretty confident there is no 'easy on the network' way of making it possible in the future either, so please no feature requests). Remember, your credits do not get stored on your computer, so don't think clients.met file is your credit file, because it isn't.

How do I build credits?
Share. That's the only way you can build credits. The more you transfer to a client the more credits you will have from it. To build credits to a more diverse range of users, share a more diverse range of files.

Clients got deleted (not seen within 5 month), why?
This are not your credits being lost. Just old clients you haven't downloaded from for the last 5 months. They get purged from the clients.met file to keep the size down.

I want to reinstall eMule Plus again but don't want to lose credits built up. How can I save my credits?
Your credits are identified by other clients because of the information stored in the userhash.dat, preferences.dat and cryptkey.dat files. Retain these and copy them over to the new installation before starting the client and you will keep all credits you have gained. It's also nice to keep credits you gave to other users by retaining the clients.met file.

What is the most effective method to update keeping all my settings and credits?
- make a copy of the previous eMule Plus configuration directory (just for sake)
- download eMulePlus-xx.Binary.zip
- unpack it
- copy all unpacked files to the directory eMule Plus was installed before
- that's it
Note 1: do not copy config\ipfilter.dat if you use your own ipfilter.dat.
Note 2: do not copy config\staticservers.dat if you use your own static servers list.

After logging into the Web Server, preferences works, but the other links keep asking me to open or save it as a download. What can I do to get it working?
Either disable the gzip compression in the preferences or set in IE (Tools -> Internet Options -> Advanced) the "use HTTP 1.1 through proxy connection" to enable.

My upload speed is exceeding my upload limit, why?
- Check to make sure you have entered the correct limit value for uploads in settings. This might have been changed by you sometime and forgot to return it back to the old value. Values in the capability field have no effect on connection speeds, they are only used for statistical graph purposes.
- Disable Lancast (the main cause). You only need this if you are on a LAN.
- If not any of the above, and the speed is only 1-2KB higher then you might have a huge overhead being made. This can happen and shouldn't be reported.
- If none of the above, then its likely you have found a bug. Please report it with as much detail as possible.

How can I see file comments before starting a download?
Right-click on a file in the Search or Download list, then Web Services->Jugle File Comments.

Where is the remove unneeded sources option?
Ironically, it has been removed since it's no longer needed nor good for the network or your client. Please do not ask for it to be placed back as it will not be.

Where is the drop super-compressed blocks option?
It has been removed since it's no longer needed and it's done automatically.

What does each color of the progress bar mean?

Download Progress
user posted image

user posted image

Red: no source is available for this chunk/file
Black: this part is already downloaded (file bar), or can be downloaded from the source
Green: the file is complete (file bar), or both the source and you already have this chunk
Purple: the source doesn't have this chunk, but can get it from you
Blue: less (light-blue) or more (dark-blue) source for this chunk/file
Lemon (light-yellow): a requesting chunk
Yellow: a chunk currently being transferred
Dark-yellow: already transferred part of the transferring chunk
Grey: neither source nor you have this chunk

NOTE: there is a bar in the top of the progress bar telling you the percentage completed of a file. The green part is the percentage of complete verified chunks and the yellow part is amount of received, but not yet verified data. There is also a number (optional) telling you the percent of completion in numbers.

Upload Progress
user posted image

Black: the source has this chunk, but you don't
Green: both the source and you already have this chunk
Purple: the source doesn't have this chunk, but can get it from you
Grey: neither source nor you have this chunk
Yellow: the client is currently transferring this chunk
Dark-yellow: already transferred part of the transferring chunk

Parts Histograms (File Details->Parts)
Parts Availability
Red: no source is available for that chunk
Blue: light-blue to dark-blue represents the number of sources having that chunk

Parts Completion
Black: no data received for that chunk
Blue: light-blue to dark-blue represents percentage of chunk completion
Green: the chunk is complete

Part Traffic

Standard color 3 row style
user posted image

TrafficGram
user posted image

Alternate color 3 row style
user posted image

The data collected by this feature is stored in the traffic.dat file in the Config eMule Plus directory and in temporary archives for each downloading file (with the .stats extension). You can set the color coding and the type of data shown in preferences (Part Traffic section). This feature can be disabled in preferences to reduce resource usage.

Double clicking a file will bring the detailed statistics for each chunk of the file (the chunk number is at the left) as well as the status of each chunk ("*" is shown for each completed chunk).

Uploads column
Value format is "X (Y)", where X is Complete Uploads -- count of "complete" file uploads, that means only if every chunk of the file was uploaded 1x you get a count of 1x. For example, if all except one chunk were uploaded 3x and the one only 1.5x, you get a complete upload of something between >=1.5x and <2.0x, depending on the number of chunks, and Y is Uploads -- the result of 'total-transfer / filesize'.

"Part Traffic" column with a selectable coloring
The default mode means (all rainbow colors are used to get a high resolution for the traffic):
0x .. 1x black to red
1x .. 3x red to yellow
3x .. 6x yellow to green
6x .. 10x green to cyan
10x .. 15x cyan to blue
15x .. 21x blue to pink
21x .. pink to white

You also can merge statistics data when a file changed its name.

NOTE: for more info visit xrmb's homepage


Auto Download Lists
All configuration is placed in Preferences -> Advanced -> Auto Download.
After you enable it and configure URL(s) and check interval, eMule Plus will download the specified file every <interval> minutes. Downloaded file is expected to be in this Xml format:
CODE
<autodl min_interval="1440">
<item link="ed2k://|file|File1.avi|123|786AFC89F4748C83DF3488D246C337E7|/" category="Movies" />
<item link="ed2k://|file|File2.avi|456|886AFC89F4748C83DF3488D246C337E7|/" category="Animation" />
</autodl>

That means, minimum check interval for this file should be 1440 minutes, and it is changed to this automatically, if lower. Files 'File1.avi' and 'File2.avi' are automatically added to download, if they are not downloaded / downloading yet. If you have configured 'Movies' and 'Animation' categories, they are added into these categories, if not, they are added as uncategorized. In next version is planned to add mapping between real and downloaded Xml's categories.

Lo-Fi Version Time is now: 18th May 2013 - 09:59